Help Center

How can we help you?

Guides, setup instructions, and troubleshooting resources for Lily on BigCommerce and Shoplazza.

Frequently Read Articles

Start with the most common setup questions.

Introduction to Lily

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Settings

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Creating Earning points actions to reward for various activities

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Order rewarding settings

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How customers can earn, redeem and use rewards

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Which actions allow your customers earning points on your store?

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Lily settings

Configuration, reward logic, imports, branding, and performance analytics.

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Still need help?

If you are not finding what you are looking for, contact the support team directly.

support@getlily.io

Launch Lily

Start building loyalty into your storefront.

Install Lily and turn repeat purchases, rewards, and referrals into one connected growth system.